Month: November 2007

How much of who you are is defined by the space you occupy – by your office, your home, your community? How much of the character of those spaces can you define or at least influence? No doubt there are infinite variations in what occurs. The cycle that develops,...

CBC Radio had a spot this morning that leads in interesting directions. CBC recently conducted a survey and tests of telephone call centres to determine the good, the bad and the ugly in the world of phone-based customer service. The results are interesting, and I agree with the results...

The housing situation in the Yukon seldom makes it into the national spotlight, but perhaps it should. While we’re now in the slow season due to the simple fact that few people want to either build or move in the winter, it’s still a hot market, with contractors, sellers...

Many of you saw this scene on your television screen last night – the funeral of another murdered Mountie. We are far past the time when Canadians have to stand up and say in a concrete way that this cannot happen again. Bringing back the death penalty is that...

Working from home isn’t without its challenges – from uneven cash flow to the occasional difficulty of staying focused. But on days like today when I can add kitten-sittin’ to my Web site duties, “there’s no place like home”. Molly spent much of the afternoon curled up beside my...

An interesting and positive contrast to my post about changes in technology and attitudes hurting some music companies is an email from insurance company AIG Travel Guard yesterday. The insurance business is extremely competitive, forcing companies to be quick in reacting to economic and lifestyle trends, but the extent...

Many of you know what I think of the Yukon Government as a corporate entity. From the former heroin trafficker Premier to the nationally-famous hiring practices, I have nothing good to say about it. That’s why I’m very pleased to see a new blog devoted to airing the dirty...